TAXI DISPATCHING SERVICES
Taxi Dispatch and Call Answering Services
Are you looking to streamline your taxi dispatch operations and enhance customer satisfaction? Look no further. At Thriftize Dispatch Services, we specialize in providing top-notch taxi dispatch services tailored to meet your unique needs. From managing call answering services to efficiently dispatching taxis, we’ve got you covered. With our expertise in taxi dispatch and call answering services, you can rest assured that your customers will experience prompt and professional assistance whenever they call. Elevate your taxi service to new heights with Thriftize Dispatch Services – your trusted partner in delivering exceptional taxi dispatching services and maximizing efficiency.
Expert Dispatch Solutions
Our dispatchers are highly skilled in managing both small and large fleets. Even during peak hours, they efficiently coordinate operations to maximize the number of trips with minimal vehicle usage.
Dedicated Taxi Dispatchers
We offer dedicated dispatchers who seamlessly integrate with your team, ensuring personalized service and efficient fleet management. Trust our experts to handle your unique needs with consistent care and precision.
Free Digital Marketing
We also offer free digital marketing services, including SEO and social media management, to help your business grow online. Enhance your brand visibility and reach more customers with our expert strategies, all at no extra cost.
Why Choose Our Taxi Dispatch and Call Answering Services?
In today’s competitive taxi industry, providing prompt and reliable service is crucial for retaining customers and staying ahead of the competition. That’s where outsourcing your taxi dispatch and call answering services to Thriftize Dispatch Services can make a significant difference. Let’s explore the key benefits of entrusting your dispatch operations to our professional team:
24/7 Taxi Dispatch Solutions
We are dedicated to providing ongoing support for your taxi dispatch needs. Our proficient taxi dispatchers are at your service 24/7, 365 days a year, guaranteeing prompt and courteous assistance for your customers whenever they need it. Understanding the unpredictable nature of taxi services, our team stands ready to address any inquiries or dispatch requests promptly. When your customers reach out, they can count on being greeted by a friendly and professional taxi dispatch representative, prepared to assist them with their needs. Additionally, we offer chat services on your website, ensuring that you never miss out on potential clients or revenue opportunities.
Taxi Dispatch Software Experts
Our dispatchers are adept at managing fleets of all sizes and are experts in utilizing various taxi dispatch software, including Taxi Caller, Tag YourTaxi, iCabbi, and Evertransit. They have the skills and knowledge to optimize dispatch operations efficiently, ensuring prompt and reliable service for your taxi business. Whether you have a small or large fleet, our team can seamlessly coordinate and communicate using these advanced software solutions to enhance productivity and customer satisfaction. Rest assured, your dispatch needs are in capable hands with our trained professionals.
Quality Control Assurance
Our dedication to excellence extends to every facet of our service, including quality control. Each call is meticulously recorded for quality assessment . We ensure transparency and accountability in operations by providing access to detailed call logs and recordings. Moreover, our unwavering commitment to maintaining 100% uptime guarantees that no call goes unanswered, even during the busiest hours. With our taxi call answering services, you can trust that customer interaction is handled with the utmost care and professionalism, contributing to your business’s reputation for exceptional service and reliability.
NDA (NON DISCLOSURE AGREEMENT)
We prioritize confidentiality and integrity in our operations, so we offer to sign a Non-Disclosure Agreement (NDA) with each client. This legally binding agreement ensures that your sensitive information remains secure and is never disclosed to third parties. With our commitment to confidentiality, you can trust us to protect your data and maintain the privacy of your business operations. Our team understands the importance of safeguarding your information and takes every measure to uphold the highest security standards. By partnering with us and signing an NDA, you gain peace of mind knowing that your confidential data is safe, allowing you to focus on running your business with confidence and trust.
Taxi Dispatching During Holidays
With over a decade of experience, we specialize in providing exceptional taxi dispatch services. Our professional dispatchers are available round-the-clock, ensuring prompt assistance for your customers at any time of the day or night. Unlike some providers, we don’t take holidays off; you can count on us to be there for you, even during major holidays and events. With our reliable service, you can rest assured that your customers will receive the quality support they deserve.
Cost-Efficient Dispatching Solutions
Maximize efficiency and minimize expenses with our comprehensive call answering and dispatch service. In today’s competitive market, staying ahead of the competition is crucial for your taxi business’s success. By partnering with us, you not only benefit from professional call handling but also significantly reduce your monthly operational costs. With our 24/7 availability, you can save both time and money compared to hiring an in-house receptionist. Our clients typically save over $30,000 per year, allowing them to allocate resources more effectively while ensuring top-notch customer service.
Free SEO and Social Media Marketing Services
At Thriftize Dispatching Services, we recognize the critical role that digital marketing plays in today’s competitive landscape. That’s why we provide free SEO and social media marketing services as part of our comprehensive taxi dispatching solutions. With our dedicated in-house team of digital marketing experts, you’ll have the opportunity to elevate your online presence and achieve unprecedented success. By opting for our dispatching services, you can access a diverse range of marketing tools meticulously crafted to boost your visibility, attract fresh clientele, and foster business growth.
Insightful Analytics and Reporting
Unlock the full potential of your taxi business with comprehensive reporting services. We provide detailed analytical reports on a weekly, and monthly basis, offering valuable insights into your operations. From call volume and response times to customer satisfaction metrics, our reports provide actionable data to optimize performance and drive growth. With our in-depth reporting, you can make informed decisions and fine-tune your strategies to enhance efficiency and maximize profitability.
7 Days Free Trial
Unlock the full potential of our services with our exclusive 7-day trial offer. Delve into our comprehensive suite of solutions and witness firsthand how we can revolutionize your operations, driving efficiency and propelling growth. Whether you’re seeking to streamline dispatch processes, enhance customer satisfaction, or boost overall performance, our trial period provides the perfect opportunity to experience the transformative impact of our solutions.
Relax and Make Your Life Easier
Experience effortless dispatch solutions with our comprehensive taxi call answering services. Sit back, relax, and let us handle your business needs. Say goodbye to the hassle of repeatedly recruiting and training dispatchers. Instead, entrust your dispatching needs to our seasoned team, freeing up your time to focus on expanding your business. Our professionals handle all dispatching tasks efficiently and professionally, simplifying your operations and boosting productivity. With our taxi dispatch service, rest assured that your dispatch requirements are expertly managed, allowing you to streamline processes and pursue your business objectives effortlessly.
FAQs For Using Our Taxi Dispatch and Call Answering Services
Our 7-day free trial offers you a firsthand experience of our taxi dispatch and call answering services. Upon discussing your requirements with our sales team, we dedicate the initial days to understanding your city and company SOPs. Within the first 3 days, we train a dedicated dispatch manager to oversee your team. Subsequently, you can transfer live calls for the remaining 4 days of the trial.
As a full BPO company with in-house digital marketing experts, we prioritize our client's business growth. Our complimentary SEO and Social Media Marketing services aim to enhance your online presence and drive success in your target market. By leveraging our expertise, we ensure your business receives comprehensive support for sustained growth and visibility.
Certainly! Our sales team will guide you through the demo process. We require training on your company SOPs to start the free trial. Our experienced dispatchers will then seamlessly handle all aspects of the service.
Of course! As a 24/7 live call answering service, our sales team is available round-the-clock. Feel free to reach out by calling 1-888-492-5838.
No credit card or payment method is required to sign up for the trial. However, if you decide to continue the service after the trial period, you can select your preferred payment method.
We offer two tiers of service, billed in different increments: hourly and fixed monthly rates.
As an independent call center, we provide flexibility in payment methods. You can pay by wire transfer, or credit card after receiving the invoice.
Yes, our call answering service operates 24 hours a day, 7 days a week, 365 days a year, including holidays. You have the control to decide when to forward calls to us.
No, there are no extra or hidden fees for calls answered on holidays, weekends, or after hours. Our rates remain consistent regardless of the time or day.